> ## Documentation Index
> Fetch the complete documentation index at: https://docs.firmhouse.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cancellation template components

> Reference for the managed controls in Customer Portal cancellation templates.

Cancellation templates provide managed controls for collecting a reason and completing the configured follow-up action. Keep these tags in the corresponding templates so the cancellation flow can continue.

## `{% cancellation_reasons %}`

Renders the project’s active cancellation reasons and the form for selecting one.

Used in: Cancellation reasons and Cancellation follow-up

```liquid theme={null}
{% cancellation_reasons %}
```

## `{% cancellation_follow_up %}`

Renders the follow-up action for the selected cancellation reason, such as cancellation, pausing, skipping an order, or accepting an offer.

Used in: Cancellation follow-up

```liquid theme={null}
{% cancellation_follow_up %}
```