> ## Documentation Index
> Fetch the complete documentation index at: https://docs.firmhouse.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Charge a one-off payment

> Create a one-off payment in Firmhouse to charge a customer for an ad-hoc cost outside their subscription, like an extra service or replacement part.

Sometimes you need to charge a customer for something outside of their regular subscription billing. Whether it's an additional service, a replacement part, or any other ad-hoc charge, you can create a one-off payment directly from the customer's profile.

## How to Charge a One-Off Payment

You can initiate a one-off payment from the Payment History section on any customer's details page.

<img src="https://mintcdn.com/firmhousebv/vFuHghHyH6ivZBoG/images/payment_history_manual_payment.png?fit=max&auto=format&n=vFuHghHyH6ivZBoG&q=85&s=7fb3b1b972e8595bb8a538d92d9d301c" alt="Payment History section with Manual Payment button" width="2880" height="1800" data-path="images/payment_history_manual_payment.png" />

### Steps

1. Navigate to the customer's details page in Firmhouse Portal.
2. Scroll down to the **Payment History** section.
3. Click the **Manual Payment** button in the top right corner of the section.

A dialog will appear where you can specify the amount and provide a description for the charge. The description you enter will appear on the customer's bank statement, so make it clear what the charge is for.

<img src="https://mintcdn.com/firmhousebv/vFuHghHyH6ivZBoG/images/manual_payment_dialog.png?fit=max&auto=format&n=vFuHghHyH6ivZBoG&q=85&s=5706d0369c9b8168b32168cef80f804d" alt="One-off payment dialog with amount and description fields" width="2880" height="1800" data-path="images/manual_payment_dialog.png" />

### Steps

1. Enter the amount you want to charge in the **Amount** field.
2. Add a description that explains what the charge is for (this will appear on the customer's bank statement).
3. Click **Create** to process the one-off payment.

Once created, the one-off payment will appear in the customer's payment history alongside their regular subscription payments.

<img src="https://mintcdn.com/firmhousebv/vFuHghHyH6ivZBoG/images/payment_history_with_manual_payment.png?fit=max&auto=format&n=vFuHghHyH6ivZBoG&q=85&s=ef0a65b5190734bb92abdc1b2dd5f109" alt="Payment History showing the one-off payment" width="2880" height="1800" data-path="images/payment_history_with_manual_payment.png" />
