Cancellation template components - Firmhouse Docs

Cancellation templates provide managed controls for collecting a reason and completing the configured follow-up action. Keep these tags in the corresponding templates so the cancellation flow can continue.

`{% cancellation_reasons %}`

Renders the project’s active cancellation reasons and the form for selecting one. Used in: Cancellation reasons and Cancellation follow-up

{% cancellation_reasons %}

`{% cancellation_follow_up %}`

Renders the follow-up action for the selected cancellation reason, such as cancellation, pausing, skipping an order, or accepting an offer. Used in: Cancellation follow-up

{% cancellation_follow_up %}

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